Frequently Asked Questions

Bepanthen Baby Ointment

    Apply once every nappy change after cleansing to soothe your baby's sensitive skin. Habitual use protects and cares for your baby's delicate skin.

    Bepanthen Baby Ointment may also be used to soothe other areas prone to chafing.

    What does Bepanthen Baby Ointment contain?

    Bepanthen Baby Ointment, an oil-rich ointment base formulation, is suitable for nappy skin as ointment base formulations offer better protection against nappy dampness.

    It contains the active ingredient dexpanthenol which is converted to panthothenic acid in skin cells. Pantothenic acid or vitamin B5 plays a part in both the formation and regeneration of baby's skin.

    Bepanthen Baby Ointment works to soothe, protect and care for your baby’s delicate skin. It helps soothe sensitive skin prone to dryness and chafing. It also protects the skin as it builds strong yet breathable layer that helps protect delicate skin at the nappy area from further irritation.

    Bepanthen Baby Ointment is a gentle product that is free from colorants, fragrances and preservatives. It is suitable for use even by infants and nursing mothers. Consult your healthcare professional before use.

    Apply the ointment after every nappy change to protect your baby's skin from excessive moisture at the nappy area (cleanse the area prior to next feeding the infant).

    Apply the ointment to the nipple to soothe and protect the skin after feeding is done (cleanse the area prior to next feeding the infant; use a moistened cotton ball; no need to wash or rub the area).

    The nappy ointment is a gentle product that is free from preservatives, colorants, fragrances and preservatives, it can be used as often as necessary or desired.

    The nappy ointment can be used/applied to the external genitalia to protect the skin that comes into contact with diaper.

    Bepanthen Baby Ointment can be used on or applied to dry, chafed and sensitive skin caused by friction or excessive moisture.

    As Bepanthen Ointment is a gentle product that is free from preservatives, colorants, fragrance and preservatives, it can be applied on the face. If symptoms persist after 2-3 days of application, consult your doctor immediately.

    The recommendation is to only apply a thin layer if it is on the face or close to the mouth. It would be best to apply when the baby is sleeping. Make sure that the ointment is thoroughly wiped from the nipple before breastfeeding and have the baby wear mittens or gloves to avoid accidental ingestion.

    Mothers/Caregivers are advised to change diapers every 2-3 hours or if the diapers are soiled. Prior to changing the infant, clean the nappy area (genitals & buttocks) with clean water using a soft gentle cloth. Avoid rigorous rubbing or excessive use of wet wipes especially if the infant is sensitive to the material.

    After cleansing, use Bepanthen Baby Ointment to protect the infant's skin. If symptoms persist, consult a health care professional.

    The product is in the form of an ointment. It is thicker than a cream formulation and therefore can form a protective physical barrier on the surface of the skin. This is vital to maintain longer protection on the skin as it acts to shield the skin from irritants, excessive moisture and abrasion.

    There is no need to apply powder after application of Bepanthen Baby Ointment.

    Bepanthen Baby Ointment can be applied repeatedly on the affected area for continued protection. The skin of infants and young children is fragile and especially sensitive if the nappy area is excessively moist and diaper changes are not frequent enough.

    Bepanthen Baby Ointment can be applied after cleaning the affected area during frequent diaper change for long-lasting protection.

    If symptoms persist, consult your doctor.

    Bepanthen Baby Ointment does not contain components that are intolerable by those with G6PD deficiency. However, speak to your health care professional should you have any concerns.

    It is especially formulated to protect the skin from irritation caused by excessive moisture/or friction from diaper/nappy use. It is therefore recommended that for allergic irritation, Bepanthen Itch Relief Cream be used as the product is formulated to restore and repair the skin barrier while also providing moisture to relieve itching and redness.

    Bepanthen Baby Ointment has a yellow color and is thick in consistency. The texture may be thinner than usual as it approaches its expiration date. You may keep using the product up to the expiration date specified on the box or tube.

    Bepanthen Baby Ointment is for general skin application. It is not recommended for use on the soft tissue areas such as mucosal surfaces (inside of the mouth) or sensitive areas such as the lips or around the eyes.

    There are no studies directly observing the use of Bepanthen Baby Ointment in the elderly. However, the use of barrier ointments to prevent skin damage in adults who are at high risk of developing moisture lesion or incontinence associated irritation is recommended.1

    1. The Prevention and Management of Pressure Ulcers in Primary and Secondary Care. National Clinical Guideline (UK)

    Bepanthen Baby Ointment can be applied for 2-3 days. If the condition does not improve, consult a health care professional.

    Bepanthen products can be found in all major supermarkets, pharmacies and specialty stores across the country and on e-commerce.

    Suggested retail price of Bepanthen Baby Ointment (30g) is Php 249.00